How to Use United Airlines Travel Credit | 1-888-864-2858

How to Use United Airlines Travel Credit : Travel plans can change unexpectedly, leading many travelers to opt for credits instead of outright cancellations. If you’ve recently opted for a travel credit with United Airlines, understanding how to utilize this credit can help you plan your future trips more efficiently. This blog will guide you through the process of using your United Airlines travel credit effectively.

How to Use United Airlines Travel Credit

Understanding United Airlines Travel Credit

United Airlines issues travel credits for various reasons, including flight cancellations, significant delays, or when a passenger chooses to voluntarily change their travel plans. These credits can be used towards the purchase of another flight or upgrades, depending on the type of credit issued.

Types of United Airlines Credits

  1. Future Flight Credits: For tickets that were canceled by the customer. These are applicable towards any flight to any destination and typically have a validity of up to 12 months from the issue date.
  2. Travel Certificates: Issued for service issues or from United promotions. These certificates can have different terms and are often more flexible than future flight credits.

Step-by-Step Guide on How to Use Your United Airlines Travel Credit

Step 1: Check Your Credit Balance

First, log in to your account on United Airlines’ website. Your account dashboard should display any credits under the section titled ‘My Wallet’ or ‘Travel Bank’. Here, you can view details such as the credit amount, expiration date, and applicable terms.

Step 2: Read the Terms of Use

Before booking, understand the specific terms associated with your credit. Some credits may have blackout dates or other restrictions. Knowing these terms can help you plan your booking without surprises.

Step 3: Start Your Booking

Go to United Airlines’ booking portal. Enter your travel details such as departure and arrival destinations, dates, and any other relevant information. As you proceed, look for the option to apply your travel credit in the payment section.

Step 4: Apply Your Travel Credit

When you reach the payment page, select the option to use your travel credit. You may need to enter the certificate number or log into your United account if the credits are stored there. If your travel credit covers the entire cost of the new ticket, you won’t have to pay anything extra. However, if the ticket price exceeds your credit amount, you will need to pay the difference.

Step 5: Review and Complete Your Booking

Double-check all the details of your new booking. Ensure that your travel credit has been applied correctly and that you are clear about any additional charges. Once everything looks good, confirm your booking. You will receive a confirmation email with all the travel details.

Step 6: Contact Customer Service If Needed

If you encounter any issues while using your travel credit or have specific questions, United Airlines customer service can help. You can reach them at their toll-free number, 1-888-864-2858, for assistance.

Tips for Using United Airlines Travel Credit

  • Book Early: Since travel credits typically have an expiration date, it’s advisable to book as soon as you have firm travel plans.
  • Keep an Eye on Expiry Dates: Make sure you use your credits before they expire. Unlike some vouchers, travel credits cannot be renewed once they expire.
  • Understand the Fare Differences: If you’re rebooking for a more expensive fare, be prepared to pay the difference. Similarly, if the new fare is cheaper, understand whether you will forfeit the remaining balance or if it will stay as a credit.

How Do I Use My United Travel Bank Credits?

Using your United Travel Bank credits is a straightforward process. To start, log in to your United Airlines account on their website. Navigate to the ‘Wallet’ section, where you’ll find your available Travel Bank credits. When booking a new flight, proceed as usual by entering your travel details. At the payment stage, select the option to use your Travel Bank credits. If your credits cover the entire cost of the flight, you won’t owe anything additional. However, if the flight costs more than your credit balance, you’ll need to pay the difference. It’s important to keep an eye on the expiration dates of your credits to ensure you use them before they expire. For any assistance or if you encounter issues while using your credits, you can contact United Airlines customer service at their toll-free number, 1-888-864-2858.

How Long is United Flight Credit Good for?

United Airlines flight credits typically have a validity period that depends on the type of credit issued. Most commonly, future flight credits for flights that were canceled by the customer or credits issued due to booking changes are valid for one year from the date of issue. This means that you must use your credit to book another flight within this timeframe, though the actual travel can occur after the credit’s expiration date. It’s important to carefully check the specific terms and expiration date of your credits as outlined in your account or the initial credit notification to make full use of them without any last-minute surprises. Always confirm the details directly on United’s website or by contacting their customer service if you have any uncertainties about your flight credits.

Can I Convert Travel Credit to Cash?

Generally, travel credits cannot be converted to cash. They are typically issued by airlines, including United Airlines, as a form of compensation for changes or cancellations made by either the passenger or the airline and are intended to be used for future travel bookings. The main purpose of these credits is to retain customer loyalty by providing flexibility for future travel instead of a refund. If you have received travel credit and prefer a cash refund, you would need to check with the airline directly to see if they offer exceptions under specific circumstances, such as significant flight disruptions or cancellations initiated by the airline. However, in most standard cases, travel credits must be used for booking flights, upgrades, or other travel-related services as stipulated by the issuing airline.


Using your United Airlines travel credit is straightforward once you understand the type of credit you have and its applicable terms. Whether you’re booking another flight or upgrading your existing reservation, these credits can provide significant savings and flexibility for your travel plans. Always keep track of your credits through your United account and don’t hesitate to contact customer service for any help. Remember, the key to maximizing travel credits lies in understanding their terms and acting within their validity periods.

For further assistance, United Airlines’ customer service is readily available to help you at 1-888-864-2858. Happy traveling!

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